Simply log-in into your account, visit your profile page where all of your current and past tickets are listed, find your ticket you want to repurchase, and click the "Buy Again" button. Your ticket will be added directly to your cart and you can choose to check out with just one click. How do I get my receipt for my ticket? Your receipt will be emailed to you upon purchase and if you sign up for an account, it will also be listed as a link next to each of the tickets you purchased.
Please note, receipts are on a transaction basis, so it will show all tickets you have purchased in each transaction. If you need a separate receipt for a ticket, please purchase it separately. Can I see how many rides I have remaining on my multi-ride ticket?
The driver will see this information each time your ticket is scanned on the bus, and you will be told your remaining rides. Additionally, if you sign up for an account, visit your profile page where all of your current and past tickets are listed, find your ticket and you can see your remaining rides as well as your expiration date. If either your expiration date is close or your rides remaining is low, they will show in a highlighted orange. Additionally, your ticket will also have a Buy Again option should you want to quickly add that ticket to you shopping cart.
What do I show the driver when I board the bus? Your tickets were sent to your email at the time of purchase. The tickets can be printed from your email or shown to your driver from your phone screen.
Can I get a refund for my ticket? Refunds are allowed for certain situations. For more details please see our terms and conditions. How many bags can I bring? Two pieces of luggage will be accepted for transportation in the luggage compartment and one piece may be carried on the bus free of charge.
Coach USA reserves the right to limit and charge customers for additional pieces of luggage in peak periods. Are face masks required on the bus? Yes, facial coverings are required by federal law while in a bus station or terminal, while waiting in line, during the boarding process, when on board the bus, and when getting off the bus.
Refusing to wear a mask is a violation of federal law; passengers who refuse to comply may be subject to penalties under federal law. Exceptions will be made for customers with medical conditions, have trouble breathing or for children less than 2 years old. Are animals allowed? Dogs, cats, or other live animals are not permitted for travel, with the exception of trained service animals that assist customer with their travel.
Can you accommodate passengers with disabilities? Coach USA is committed to providing accessible transportation service to customers with special requirements and does not discriminate on the basis of disability. We welcome all customers on Coach USA and can provide assistance to those with walking difficulties, those who normally use wheelchairs or scooters, and customers with service animals and breathing aids, among others. We can help whether you are traveling alone, with a personal care attendant, using mobility devices or are accompanied by a service animal.
Customers with disabilities traveling on Chenango Valley Bus Line may be accompanied by an aid, who may travel free, with original Doctor's letter on letterhead, dated within current year verifying the need for an attendant. With cheap tickets and easy online booking, Megabus is often the first choice for many travelers across the U.
It is also one of the most notorious transportation companies when it comes to its refund policy or the lack of one. The straightforward answer would be no. Megabus doesn't offer refunds — not unless it's the company's fault, and even then, it's a bit of a stretch to say Megabus will offer you a refund. Once you complete your reservation, it's considered a final sale.
You cannot cancel it or get a refund for it, which is probably why Megabus doesn't even have a Request a Refund option on their website.
If you cannot make your trip, the only thing you can do is trade it for another one. You can do this up to three hours before your original scheduled departure. Megabus doesn't acknowledge any circumstance as a legitimate reason to cancel your ticket.
So even if you cannot travel due to sudden sickness, accident, or death of a close family member, you still won't be able to get a refund. Megabus also doesn't offer refunds if they have to cancel or delay the departure due to traffic, road conditions, weather, or other cause they consider to be beyond their control. The only situation in which refunds or alternative travel arrangements might be offered is when Megabus fails to provide reliable service for reasons entirely under their control.
A Reddit user began his Megabus trip from Boston to New York with an hour and a half delay due to bad traffic conditions, which was stressful enough. But, what sparked him to contact Megabus Support was the fact that the driver left his passengers stranded on a service station, 45 minutes from the final destination. The bus driver didn't give them any explanation, only told the passengers to find alternative means of transportation.
The OP Original Poster requested a refund for the full price of his ticket and the additional costs for the taxi ride to Manhattan.
Promotional codes typically apply to a certain window of travel time and are themselves only available for use for a few days; being up to date on when they are available is key to getting a good price.
If the best time to travel for you means a less crowded bus rather than cheaper pricing, keep in mind that the two go hand-in-hand. Off-peak travel times, including late-night buses and mid-week, will have fewer passengers than Sunday afternoons, holidays and early morning commutes.
If you search on a particular day and see several times available to travel between destinations, typically the lower-priced tickets will have fewer passengers currently booked. If you book last minute using this as a guide, you are more likely to snag a less crowded bus and have a little more room to spread out.
Benjamin Peacock is a Chicago-based writer, specializing in higher education related topics since He has a Masters degree in French literature and a law degree, both from the University of Tennessee. He also volunteers as an ESL teacher for a Chicago-based refugee resettlement agency, and loves watching his students develop linguistic independence.
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